Washington State Patrol

Section Menu

The dedicated employees in the Technical Services Bureau form the backbone of support services and technical systems that Washington State Patrol troopers and all other criminal justice officials use thousands of times every day in protecting the citizens of Washington State. The importance of these services and systems cannot be overstated. Without them, the criminal justice system simply could not function. The professional expertise of the staff in the Technical Services Bureau significantly contributes to the Washington State Patrol being considered among the top law enforcement agencies in the United States.

Divisions reporting to the bureau include the Communications Division, Electronic Services Division, Human Resource Division, Information Technology Division, Property Management Division, Risk Management Division and the Training Division.

Communications Division

The Communications Division operates a 24-hour-a-day, 365-day-a-year statewide emergency communications system, which includes eight centers. The division provides emergency dispatch services for mobile units of the Washington State Patrol (WSP), Department of Fish and Wildlife, Liquor Control Board, Department of Transportation, State Parks, and other state and federal agencies.

For additional information on Washington State Patrol Communications Officers, visit our Communications Careers page.

Electronic Services Division

The Electronic Services Division (ESD) consists of two major sections: Technology Engineering and Field Support.

Technology Engineering Section

The section provides the Washington State Patrol with engineering skills in communication, electronic, networking, analog, and digital designs.

Field Support Section

The section is responsible for the repair and maintenance of all Washington State Patrol communications equipment and systems, consisting of portable radio, mobile radio, mobile computer systems, speed-measuring devices, communications center radio, and vehicle installations.

Human Resource Division

The Human Resource Division (HRD) provides human resource services to Washington State Patrol employees, the agency, and the public. HRD processes trooper applications and maintains eligibility lists in accordance with Field Operations Bureau staffing needs. HRD also conducts position reviews and promotional examinations.

For additional information about job opportunities and career paths with the Washington State Patrol, please see our Employment page.

Information Technology Division

The Information Technology Division (ITD) is a customer-oriented division which supports the Washington State Patrol in evaluating new software, writing/developing highly complex programs, and providing project managers to manage information technology. This section includes a 24-hour-a-day, 7-day-a-week operation to monitor mission-critical programs and to provide computer customer support for all of the State Patrol.

• Learn more about the WSP partnership in the
  Justice Information Network(JIN)
  
  
• Learn more about the WSP partnership in the
  Electronic Traffic Information Processing (eTRIP)
  

Property Management Division

The Property Management Division is responsible for providing comprehensive facilities management through the capital and operating budget process. The Property Management Division consists of the Fleet Section, the Facilities Section, and the Supply Section.

Fleet Section

The Fleet Section acquires, outfits, and maintains patrol vehicles and related emergency equipment for the agency. In addition, Fleet Section personnel manage a statewide replacement and retirement schedule for all vehicles.

Facilities Section

The Facilities Section is responsible for the requisition, construction, maintenance, and disposal of all departmental facilities. For example, they oversee detachment office design and construction, electronic scale design and installation, fuel tank upgrades, underground storage tank monitoring and replacement, and storage facilities construction and equipping.

Supply Section

The Supply Section provides in-depth materials management through acquisition, asset accountability, and the disposal of purchased and stored supplies. The Section is also responsible for ordering and issuing equipment and uniform items for the agency.

Risk Management Division

The Risk Management Division is comprised of Administrative Services, the Audit Section, the Public Disclosure Section and the Strategic Planning and Performance Section.  It is responsible for the internal audit function of the agency as well as developing strategies, providing analysis and giving direction to the agency on all risk management issues.  Its responsibilities require it to work closely with the Attorney General’s Office and the Office of Financial Management, Risk Management Division.  The division also manages agency records retention and public disclosure in addition to providing agency document management, administering property and evidence handling policies, and ensuring compliance with state mandates and Commission on Accreditation for Law Enforcement Agencies (CALEA) standards.

Administrative Services

The Administrative Services Section is responsible for the agency’s document management, publications design, printing and copying services, awards production, and publishing the Daily Bulletin. The section also oversees the front desk and mailroom operations at Headquarters.

Audits

The Commander of the division reports directly to the Chief of the Washington State Patrol on all internal audit matters. Audits are conducted according to an internal audit plan and by special direction of the Chief. The section also ensures that all districts and divisions that collect, store, or evaluate property and evidence maintain the high standards set by the agency, the Office of Financial Management, and CALEA by conducting both full and spot audits and inspections.

Public Disclosure Section

The Public Disclosure Section coordinates public records requests for the agency as well as manages the WSP Unique Records Retention Schedule, acting as liaison between our agency and the Secretary of State’s office. The section is also responsible for tracking all tort claims filed against the department.

Strategic Planning and Performance Section

The Strategic Planning and Performance Section facilitates all agency-related Government Management Accountability and Performance (GMAP) activities, provides guidance and reviews division/district strategic plans, assists the Executive Staff develop the Agency Strategic Plan and establish performance measures, conducts agency studies (e.g., Agency Self-Assessment), is the lead for the Washington State Quality Award Application (WSQA), coordinates Regulation changes, and serves as a resource center for the agency. It also provides planning and policy support to all divisions/districts of the department to ensure compliance with accreditation standards set by the Washington Association of Sheriffs and Police Chiefs (WASPC) and the Commission on Accreditation for Law Enforcement Agencies (CALEA).

Please note that some of the documents provided on this page are available in Adobe® PDF format only and will require the Adobe® Reader in order to view or print them from your Web browser.

Back to Top